AI claims processing
without the complexity
Your team already uses WhatsApp. ChatClaim plugs right in — turning receipt photos into verified claims in seconds. No apps to install. No training sessions. No change management.
Built for teams that use WhatsApp
Your team works hard enough.
Paperwork shouldn't slow them down.
SMEs lose hundreds of man-hours every month processing employee claims through manual workflows. The tools exist — but nobody uses them.
Receipt pile-up
Employees batch-upload receipts once a month. Admin spends days hunting down missing ones.
Manual data entry
Every date, time, amount, and location typed by hand. Error-prone and soul-crushing.
Friction everywhere
Hours wasted verifying, cross-checking, and manually reimbursing. Employees wait days for payment.
Four steps. Zero training.
ChatClaim fits into your existing WhatsApp workflow. No new apps. No behavior change.
Snap a receipt
Employee sends a photo in the WhatsApp group. Same thing they already do.
AI extracts everything
GPT-4o reads date, time, amount, location. Structured data in under 3 seconds.
Auto-validated instantly
Claim window check. Duplicate detection. Location allowlisting. Amount limits.
Recorded + replied
Claim lands in your dashboard. Employee gets instant confirmation in WhatsApp.
$14.50
📅 15/06/2026 at 02:34
💰 $14.50
📍 Singapore Cruise Centre
Built for the real world
Not just OCR. ChatClaim understands your policies and enforces them consistently.
Custom claim windows
Set your own rules: 11pm–6am, 6pm–12am, or any window. Overnight logic handled automatically.
Location allowlisting
Only accept claims from approved sites. Guards at Changi won't have Jurong claims passed through.
Custom reply templates
Craft your own approval, rejection, and duplicate messages. Multi-language ready.
Smart flagging
Duplicate? Flagged. Outside window? Flagged. AI unsure? Flagged for human review. Nothing slips through.
Live dashboard
Real-time claims feed, spending trends, guard activity. Filter, search, export to CSV.
Multi-deployment ready
One account, unlimited sites. Each with its own WhatsApp groups, sheets, and rules.
"The bot processed its first claim within 5 minutes of joining our WhatsApp group. No training. No onboarding. Our guards just kept sending receipts — they didn't even notice the difference."
One pattern, dozens of uses
WhatsApp + AI + Sheets. Any SME with frontline workers on messaging apps can benefit.
A claims system shaped around your operation.
ChatClaim is implemented as part of a hands-on consultancy engagement—not dropped in as another subscription. We redesign the workflow with you, configure the system, and help your team make the change stick.
How we work together
- Map the current WhatsApp and finance workflow
- Redesign claim handling and the roles around it
- Configure ChatClaim to your policies and teams
- Support rollout, adoption, and measurable outcomes
Eligible SMEs may receive up to 70% funding support.
The SkillsFuture Workforce Development Grant (Job Redesign+) can support workforce consultancy, capability building, and qualifying workforce technology solutions. Eligibility and approval apply; funding is not guaranteed.
Questions? We've got answers.
Ready to redesign how claims get done?
Book a short demo to discuss your current workflow, the consultancy engagement, and whether WDG(JR+) may be relevant to your transformation.
WhatsApp us at +65 8023 8008.